Frequently Asked Questions

There are two ways to settle a claim: • The work indemnity or motor insurance is paid directly by the company to the service provider, i.e. GlobeMed Lebanon Health Plan. In that case, you don't have to pay anything to settle the claim. • The claim settling will just take a few days if your file and your claims declaration, are completed.

Our re-insurers are chosen among the world's finest, according to a strict selection established by experts from AXA group.

Our service state, our history, and the fidelity of our clients are the main witnesses of our credibility. When we present you with our products and services, you can rest assured that our experts will explain to you the detail of your coverage and exclusions, as well your rights and duties.

At AXA ME, we have created a wide network of insurance experts whose unique mission is to answer all your needs. This network is subdivided in three departments: • The call center • The account executive teams • The customer service and relation team Contact us through your insurance consultant or your broker, for whom we have created a team dedicated to your service. If an account executive or a costumer relation responsible has been designated at your service, or if you have a specified broker, then you should contact them directly.

Consider two majors issues: the products and the after sales service. These two parameters are in fact interdependent but constitute the success or failure factor of an insurance company. A company can strive to offer an innovative range of products but disregard the offered service by remaining distant and poorly connected to its clients. On the other hand, a company can offer a quality service, but might fail to offer the adequate panel of products to its clients. At AXA ME, we are mobilized to continually improve our product panel and our services in order to always offer you optimal satisfaction. Innovation and effectiveness are the two objectives that we strive to attain permanently, in order to offer you veritable added value.

AXA ME offers you coverage against all types of risks you could encounter during your private or professional life. A full list of insurance products: Foreigner insurance, Home insurance, Life insurance, Medical insurance, Car insurance, Travel insurance, SME, pharmacy insurance, restaurant insurance, personal accident insurance, fire insurance.

AXA ME offers you coverage against all types of risks you could encounter during your private or professional life. A full list of insurance products: Foreigner insurance, Home insurance, Life insurance, Medical insurance, Car insurance, Travel insurance, SME, pharmacy insurance, restaurant insurance, personal accident insurance, fire insurance.